Terrible Customer Service

Money trap! Lost connection to my city that I spent lots of money on. For over a month now customer service sends emails for me to be patient while the team works on a resolution! Really? They are ignoring my requests for refunds. They used to be a good company a few years ago, must have downsized the service group. Buyer beware!

Sady1000 about Dragons of Atlantis, v5.1.0